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Admiral Costume
Admiral Costume
$160.00
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Shipping & Returns Shipping & Returns
Shipping:

All goods are shipped by us using Australia Post & attract a flat fee of $10.00 inclusive of GST

We understand when it comes to delivery, you want your goodies soon as possible and you want it done without the neighbours knowing the fun you are about to have.

When orders are received, you will receive email confirmation as to the product ordered, acceptance and approval of credit card information provided and your delivery address. This confirmation will be sent to a valid email address supplied by you.

Products ordered are dispatched discretely to avoid prying eyes & prevent awkward situations arising. In some instances they can be collected from one of our warehouse facilities by prior arrangement.

Our products are dispatched from one of our warehouse locations in Brisbane, Sydney, Melbourne, or Perth depending on location & availability. You can expect your order to be processed by our staff within three (3) business days of the order being placed. Although we can only give estimates of expected delivery times, experience suggests that you can expect to receive delivery of your order to all Australian capital cities and major regional towns within three (3) business days of your order leaving our warehouse. For country areas your order should be delivered to you within five (5) business days after your order leaves us.

Australia Post if unable to deliver your order to the nominated delivery address will leave a card which to advise as to where you may collect it when convenient to you.

Enquires can be made regarding deliveries or order progress by emailing us at orders@forbiddenpleasures.com.au quoting your name address & reference number.


Returns Policy:

Although our aim is to ensure that all of our customers obtain the fullest enjoyment and satisfaction from our products and services, health regulations require that the vast majority of our products can not be returned or exchanged. In short, we do not allow you to “try before you buy” or return a product because it didn't achieve the results you had hoped for.


We are required by law, to replace repair or refund for defective goods. If, following delivery of a product, you discover that the product has a manufacturing defect, you can return the product to us for a credit or we will replace your product for the same product.

To limit disappointment in the unlikely event that a product supplied by us will be defective, all goods are checked & tested before leaving our warehouse to ensure that they are functioning as intended. However, should you receive delivery of a defective product and would like to return it to us; you must contact us within 14 days of delivery of the order. To ensure the process or returning goods runs as smoothly and as effectively as possible, we require that you follow these steps:


Contact us by email, phone or fax and be sure to include all of your personal details; name, phone number, address etc, order number, product details no later than 14 days after receiving the product. (Note: Goods not received by us within 14 days of you notifying us that your product is faulty may not be eligible for credit or replacement). We will then provide you with a returns authorization number (“RAN”).

You should then immediately return the defective product preferably in its original packaging to Forbidden Pleasures PO Box 1352 JOONDALUP W A 6919 with your RAN clearly marked on the package.

You will then be contacted after our staff examine the returned product and make a determination as to whether the product is indeed defective.

In determining whether a product is defective, you agree that a product will be deemed to not be defective and/or may not be returned to us if:

(a)the product has been subject to abnormal use, abnormal conditions, improper storage, exposure to excessive temperatures , using the wrong type of lubricant for the product or other excessive environmental conditions;
(b)if the defect is as a result of dropping, accidental or intentional damage, neglect, abuse, misuse, alteration, unauthorised repair, unauthorised modification or use of incorrect batteries or other power supplies; or
(c)we were not notified of the defect within 14 days of delivery of the product to you.
(d)If the product returned to us after 14 days of you notifying us of your faulty product.
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